Questions, answered

Care includes provider review, a personalized plan, care-team support, progress context, and testing or prescriptions when they are clinically appropriate.

MoldCo treats mold-related illness and uses CIRS-informed frameworks, but the public site should not promise a CIRS diagnosis or a cure.

Sometimes. Ongoing exposure can slow or stall progress, so care should include the environment story rather than ignoring it.

Use body-side testing when symptoms and exposure history make biomarkers useful. Use home testing when the building question is the decision you need to answer.

No. MoldCo health panels and HLA testing are LabCorp blood draws. The MoldCo Home Test is the ship-to-home settled-dust kit.

No. Testing provides clues. Results should be interpreted with symptoms, exposure history, and clinical context.

No. MoldCo does not bill insurance directly from the marketing site. Pricing and checkout details are shown in the app before purchase.

Not always. Labs, medications, shipping, and follow-up needs can vary by patient, state, and provider judgment.

Yes. The Mold Risk Score is the lowest-commitment first step and can help route you toward care, testing, or education.

Patient records, payments, authenticated care, and medical messaging happen in the separate patient app at app.test.moldco.com.

No. MoldCo handles clinical care and testing context. Inspection, source control, and remediation should be handled by qualified building professionals.

For non-urgent, non-PHI questions, email support@moldco.com. Medical emergencies should be handled through emergency services, not this website.